Jay Geier developed the Scheduling Institute concept when being employed as Vice President of Marketing for a large private practice in Georgia. Jay Geier's marketing generated a great deal of calls to the office, however the calls just weren't converting into new patients. He became aware it didn't really make a difference the quantity of calls his marketing resulted in if the individuals answering the phones did not know the way to convert these types of calls into brand new patients. With this particular understanding the theory behind the Scheduling Institute was born. Geier spent the next few years researching phone calls made to the practice and evaluating a variety of methodologies for managing these calls. Ultimately, calls began to translate into new patients, with as many as 601 new clients booked in one week.
https://www2.simembers.com/ - The Scheduling Institute Members Login
https://www.youtube.com/user/schedulinginstitute - The Scheduling Institute Youtube Channel
Jay Geier spoke at conferences while establishing the Scheduling Institute’s first product: a self-study kit, coined the New Patient Generation System, which taught medical professionals the best way to leverage their most precious asset - their staff members. The self-study kit was first launched in 1997. Although the guide was doing the job and health professionals were growing their new patients, Jay could see that the self-study kit alone didn’t deliver sufficient accountability for several health professionals. In 2005 the Scheduling Institute put in place its first membership program, which included telephone accountability for doctors as well as their staff members.
In 2006, one doctor realized that he wasn't going to take time to apply the self-study kit on his own, so he asked Geier to come to his own practice to employ the system and train his company face-to-face. After getting back from the training, Geier could tell that having in-office trainings was incredibly effective for a practice’s growth and engagement, but understood that he was not ready to personally travel nationwide to teach practices. Instead, he personally selected and properly trained Scheduling Institute’s “Certified Training Specialists”, and started offering in-office trainings - coined “On-Site Trainings” - to clients.
http://www.bbb.org/atlanta/business-reviews/business-consultants/the-scheduling-institute-in-alpharetta-ga-27249878 - The Scheduling Institute on BBB http://noing197212074.onesmablog.com/Scheduling-Institute-Alpharetta-Georgia-362518